What happens after you're matched
Your provider guides the whole thing — you don't have to manage the steps. In plain terms: someone visits (in person, or remotely when that works better) to understand the goals and the home, puts together a plan for the technology that makes sense, gets it set up, and sticks around to train everyone and iron out the kinks. About a year in, they check how it's working and adjust.
The fees for their work are set by OPWDD, not the agency, and they sit outside the $5,000 technology budget — see how HES funding works. For a fuller picture, read what HES providers do.
